Monday, November 17, 2008

Does everyone love Outlook?

I had a meeting today with a company from the finance sector. I was there to show them our team collaboration solution Quickr. I knew they used Outlook/Exchange so had no intention of talking about email since Quickr works great with Outlook as well as with Notes.

So I was rather surprised when in his introduction one of the chaps volunteered the following; "The previous company I worked for used Lotus Notes. Since I moved to xxxxxxx it has taken me 2 years to figure out how to work as efficiently in Microsoft Outlook". Crikey! Two years seems like rather a long time to get used to a mail client. On hearing this one of his colleagues said that she has to find and print out any emails that will be useful in advance of a meeting because "it is almost impossible to find anything quickly in Outlook".

It was especially interesting since these were line of business users and not administrators or developers. It is an example of how not all users love Outlook. They were very interested in Quickr and moving to a mode of work that took them out of their inbox and into easily searched and organised team spaces.

7 comments:

Lotus Evangelist said...

Excellent thoughts and a great screenshot. I haven't gotten much opp to play with Quickr on Outlook so far.

Carl said...

I think it depends on the type of email user. If you're somebody that uses folders you probably get on just fine with Outlook.

For me personally, I like to use search and live in my all documents view in Notes. I hated Outlook.

Interesting that looks like a plugin inside Outlook, IBM always says that Notes is advanced and that the MS stuff can't do that, like that was only possible with eclipse, cough cough.

Mike Afford said...

Mr Ports,

Firstly, how nice to see a new post from you (I have a feed from Ports Thoughts on my main website blog at mikeafford.com/blog that I started a little while ago, and also my blogspot one).

Am a bit new to the whole blog thing, but for the sake of relevance, I can confirm that I use Outlook and my Inbox is an utter disgrace, and no, I can't find anything.

Lastly (and least importantly) I'm looking for some link love for an SEO competition I'm foolishly taking part in... Visit geansai gorm for the whole sorry story.

Hope all's well with you guys - I enjoy Lucy's blog (especially the graphic designer glasses - cute!).

love to all
mike

Darren said...

Yeah, but everyone likes Outlook and uses it at home. Everyone... even those who use Thunderbird and GMail.

But seriously... I don't know whether Outlook 2007 fixes it, but I had to laugh at the Outlook 'ultimate inbox'...

http://blogs.msdn.com/outlook/archive/2007/10/05/ultimate-inbox-merging-inbox-and-sent-items-folders.aspx

Col said...

I know bugger all about technology but wanted to drop by and say hi to the charming Mr. Ports who I sometimes bump into at the odd gig here and there. Nice to see you last night old chap!

quintessens said...

try to find a room in outlook when booking a meeting, I could not find one without instructions from collegues.

Anonymous said...

I had the complete opposite experience. When I moved from Lotus to Microsoft in the O2007 timeframe I found that Outlook helped me manage my time as tasks far more efficiently. And I grew up on Lotus Notes!

It's all down to mindset I rekon.

R in SA